Posting without identifiers

Mandible is a no-PHI platform. Every case must be de-identified before you share it. You are responsible for that; our screening is a safety net, not a substitute.

Remove before you post

Names, initials, and nicknames, including in captions, titles and file names.
Dates tied to the patient: birth dates, appointment dates, dates on radiographs. The year alone is fine.
Chart, account, record and insurance numbers.
Addresses, phone numbers, email addresses and anything else that identifies where the patient lives.
Burned-in text on radiographs and CBCT exports. Crop it out or export without the overlay.
Full-face photos. See below.

Faces: crop, don't cover

Eye bars, emoji, blur over the eyes and sunglasses do not de-identify a face. Crop the photo to the lips and teeth. Intraoral photos, retracted views and radiographs without text are normally fine.

What Mandible does on top

Export cards are screened for burned-in text such as names on radiographs before they leave Mandible.
When you share a case link in iMessage or anywhere else, a public case preview shows the procedure, tooth number and, if they opted in, the author. It never shows the case’s own title or anything about the patient. Private cases show a generic card.
Case links respect the case's visibility. Someone without access sees nothing about it.

If you posted something by mistake

Edit or delete the case right away, then email team@mandible.io so we can make sure every copy is removed. Do not include the patient information in your email.

This page is general guidance. Our Terms of Service and Privacy Policy control.